Select question
Lost items
Money issues
Ride never took place
Double charged
Price changed
I owe money
Other issue
Emergency
I was in a traffic accident
I feel unsafe
Leave feedback
Complaint about driver
Vehicle issue
Ride with child couldn't be completed
Ride with pet couldn't be completed
Thank a driver
Other issue
Houston, we have a problem
Bank card issues
Promo code isn't working
Account setup issues
I'm not getting ride reports
Something else isn't working
FAQ
How it works
App settings
Add or delete account
Add or delete cards
Enable push notifications
Change languages in the app
Delete history
Requesting and paying for rides
Request a ride
Select payment method
Tip your driver
Using promo codes
Get a ride receipt
Safety
New features
Partnership
Plus points

Select question

Lost items

Money issues

Emergency

Leave feedback

Houston, we have a problem

FAQ

Plus points

  • Download app
  • Contact Support
  • Request ride
  • Drive with us
  • Driver website
  • Add taxi company
Service classesPartnersUser licenseLicense agreement

Yandex Go is an information service. Transportation services are provided by carriers.

qrcode

Point your camera at the QR code to download the Yandex Go app

Service classesPartnersUser licenseLicense agreement

Yandex Go is an information service. Transportation services are provided by carriers.

© 2011−2023 Yandex.Taxi LLC

Yandex Go is an information service. Transportation services are provided by carriers.